TAG: analytical

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Communicating Under Pressure: How to Leverage and Flex the 4 Communication Styles

This past week, I led two sessions with the management team and the ushers at the David H. Koch Theater at Lincoln Center on how to leverage and flex the 4 communication styles for world-class customer service. It was a thrill for me to be at the theater because I have been a balletomane since high school. In fact, when …

Dynamic Communication for Arts Leaders: How to Use Communication Styles for Influence and Buy-In

Communicationstyles

A major aspect of emotional intelligence is the ability to build and manage your relationship and dynamic communication is an important component of relationship management. I recently had the opportunity to teach these skills to the members of the 2014 Opera America Leadership Intensive group. One of their favorite communication tools was learning how to spot and use the 4 …

Emotional Intelligence for Musicians and Arts Leaders Part IV: 3 Communication Skills to Help Build Quality Relationships

In the course of your work as a musician or arts leader, you inevitably encounter conflict, challenges and other “slippery” situations.  How do you handle yourself and your relationships with all of the people with whom you deal?  Here is where the fourth emotional intelligence skill comes into play:  relationship management. Relationship management is the ability to create successful bonds …

Finding Passion in Your Life’s Work: Do What You Love

One of the reasons that I love working with musicians is that they chose to do what they do because of a deep sense of commitment and passion to the field.  Otherwise, why would they spend some much time practicing and honing their craft in a competitive and challenging field?

It is one thing to be in love with your art.  Yet many musicians have trouble taking the next step to figuring out how to  translate that passion into a  successful and sustainable career.

Where do you start?

Power Up Your Communication: How to Leverage the 4 Communication Styles

Think about the last time you were at a party and had the opportunity to observe a lot of people in action:

  • Who dominated the conversation and put a premium on being right and convincing others to go along with his solutions?
  • How about the serious person who rather cautiously talked in precise detail?
  • And how about the person who was bursting with enthusiasm and could not wait to tell you her great idea?
  • Who walked into the room and began by introducing herself to others, spending time with each person to establish a connection?

These are examples of 4 different communication styles:

  • Driver:  the person who takes charge and wants solutions;
  • Analytical: the person who values accuracy and details;
  • Expressive: the idea person; and
  • Amiable: the person who prioritizes relationships.