leveraging communication styles Archives

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Communicating Under Pressure: How to Leverage and Flex the 4 Communication Styles

September 17, 2018

This past week, I led two sessions with the management team and the ushers at the David H. Koch Theater at Lincoln Center on how to leverage and flex the 4 communication styles for world-class customer service. It was a thrill for me to be at the theater because I have been a balletomane since high school. In fact, when …

Collaboration for Music Entrepreneurs: How to Leverage the Four Communication Styles for Optimal Results

February 4, 2016

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One of the tenets of successful collaboration is that there are no leaders. Instead, each member of the collaborative group is an equal partner in the outcome and takes ownership of a part of the project. Members step up as needed and then recede when another role is required. Think of Balanchine choreography where dancers come forward when it is their …